Got questions? We've Got Your Back.

Whether you're curious, stuck, or need a human to talk to, we're here to offer support.

Before You Send Your Message…

HireMelon is built for real people who are tired of doing the demotivating parts of their job search alone.

If you're wondering whether this will support you, how it works for your situation, or you've hit a snag in the tool – reach out. You will always get a real, thoughtful reply, not a copy-paste script.

Job Seeker Questions and General Enquiries

Thinking about signing up but not sure if HireMelon is right for you?

Maybe you're mid-career in tech, a newcomer to Canada, or making a pivot and you're wondering how this will work for your story.

Use this option for things like:

  • "Is HireMelon the right fit for my background?"
  • "How should I use this with my existing resume or coach?"
  • "I have feedback or ideas for the product."
General Questions

Your message will come straight to me (Jyoti). I aim to respond within 24 hours.

Tech Support and Account Issues

If something isn't working the way it should, please tell us.

Use this option for things like:

  • Trouble logging in or accessing your profile.
  • Issues generating resumes or cover letters.
  • Bugs, glitches, or anything that feels "off" inside the tool.
Tech Support

Share as much detail as you can (what you were doing, screenshots if possible). It helps Han fix things faster. We usually reply within 24 hours, often sooner.

Partnerships, Media, and "We Should Talk" Emails

If you're:

  • An employer or organization interested in what we're building
  • A career service, bootcamp, or community wanting to explore collaboration
  • A journalist, podcast host, or media contact

You can reach out directly at: jyoti@hiremelon.com

Please include a short note about who you are, what you'd like to discuss, and any links we should see before I respond.

What You Can Expect From Us

No spam. No pressure. Just honest answers and clear next steps.

Plain language. We'll never hide behind jargon or vague promises.

Real humans. HireMelon uses AI to save you time – but our support is human on purpose.

If you're unsure which option to pick, choose General Questions and we'll route it to the right place on our side.